Our Shipping and Delivery Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Shipping and Delivery Policy at any time.
We (www.xesbox.com) know that your order arriving on time for your event is VITAL. You shall order with our free standard turnaround time, we never take an order unless we are 100{f1e7a6e8f74a36722d72032c186a4fd26535605db230235baea3f9a9d81791b8} sure that we can guarantee your deadline. The total delivery time is: Order Processing Time + Delivery Time.
All orders are shipped through our courier partners
All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
A standard shipping fee shall be applied to all the products.
If your item does not arrive please contact us at our email: info@xesbox.com. We will raise an investigation with our couriers.
Our standard delivery time is 5 to 7 working days.
Please accept our apologies, occasionally we have to cancel orders for some reasons:
Product unavailability: We try to get as much choice as possible onto our website, and occasionally we have to cancel orders when the ordered product is unavailable.

Customer cancellation: If you have requested to cancel the subscription of order or part of the order.

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